The Hooston application is a simplified, sustainable way for customers to receive real-time, video-based operating instructions. The developer representatives often need to answer a variety of questions related to the technical information of appliances. Hooston will not only save staff time, but will also help people understand how the devices and appliances operate, promote their use and replace paper manuals in their daily lives. Anyone using the support app can find out in just one minute what settings need to be made on the appliances to make them work in the most functional and optimal way. Customers can also check the warranty period and, in the event of any problems with the product, register errors that are automatically forwarded to customer service.